At Pahari Mata Creations Pvt. Ltd. we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect business details such as company name, GST number, and billing or shipping address. We may also collect contact details including name, phone number, and email address, along with order and payment information. Communication records such as emails, calls, or messages may be stored. If you use our website, limited website usage data may also be collected.

2. How We Use Your Information

Your information is used to process and fulfill orders, communicate regarding quotations, invoices, and deliveries, and provide customer support and after-sales service. We also use this information to improve our services and product offerings and to comply with legal and regulatory requirements.

3. Data Security

We use secure systems to protect your data from unauthorized access, loss, or misuse. All payment transactions are processed through trusted and secure payment gateways. Access to sensitive information is strictly limited to authorized personnel only.

4. Sharing of Information

We do not sell or rent your personal or business information. Information may be shared with shipping and courier partners solely for delivery purposes, with payment service providers for processing transactions, or with legal and regulatory authorities if required by law.

5. Cookies and Website Tracking (If Applicable)

If you visit our website, cookies may be used to enhance your browsing experience, analyze website traffic and usage, and offer relevant and personalized content. You may disable cookies through your browser settings at any time.

6. Retention of Information

We retain information only for as long as necessary to fulfill business purposes, comply with legal and regulatory obligations, and resolve disputes or enforce agreements.

7. Your Rights

As our client, you have the right to access and review your personal or business information, request correction of inaccurate or outdated data, and opt out of marketing communications at any time.

8. Policy Updates

Pahari Mata Creations Pvt. Ltd. reserves the right to update this Privacy Policy from time to time. Any changes will be communicated through our website or direct communication.

9. Contact Us

For any questions regarding this Privacy Policy, you may contact us at pmcgroup.ecomm@gmail.com  or call us at +91 82820 42745